Commercial Support

This sector looks after the building of customer loyalty by supporting the sales force. It provides advice and services for business advertisers.

Trades

Customer Credit Manager: Task: Maintaining a constructive customer relationship while safeguarding the financial interests of the Company
Mission:
Assessing the solvency and gauging the financial risk, ensuring the amicable collection of receivables. He assesses customers’ solvency, analyses bad debt files, negotiates and adjusts terms and conditions, taking the necessary decisions to settle disputes in the interests of the Company and the customer. The qualities required to support a constructive approach to customer relations are analytical skill and judgment, a sense of initiative and of priorities and a good telephone manner. As a genuine telephone negotiator, you will be able to assess customers’ solvency accurately in order to gauge the financial risk for PagesJaunes and collect receivables amicably
Profile:
Two-year higher education qualification, experience in after-sales
Knowledge of the law
Account Manager: Task: Building customer loyalty
Mission:
Taking over after-sales responsibility for the customer
As far as possible meeting all the customer’s requests concerning an order or commercial proposal
Profile:
Two-year higher education qualification
Good telephone manner, writing and communication skills, team spirit